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Q: How do I order online with this shopping cart?
A: Log in at the upper right hand corner of www.oklahomafood.coop.. When you log in, if you haven't started an order, it will ask you to choose a delivery method (home or work delivery, or pick up) and a payment method. Then click the button to start your order. 

  • You can browse the product lists by PRODUCER -- where you see all the products offered by a specific producer.
  • You can browse the product lists by CATEGORY -- where you see all the products of a given category.
  • If you are using a mobile device, select Browse by Category -- Mobile Friendly from the SHOP drop down tab. Many customer members using regular computers also use the Mobile Friendly option because they like the way it works better.
  • You can SEARCH for products. You can search for words in the title or in the product description. For example, if you wanted to find all the ground beef products, you could search for Ground Beef in the product titles.
  • You can search for products by their CERTIFICATION.  You can find all the Certified Organic, Certified Naturally Grown, or Animal Welfare Approved products.

Note: the shopping cart may show an ESTIMATED total as items with random weights (such as packages of meat or cheese) will not be finalized until that information is updated from the producers.  The estimated total will include the highest weight and price of a random weight item.  This is NOT the exact price that you will pay.  After 5pm on the Tuesday before Delivery Day, your total will be finalized and will include the actual weights and prices of random-weight items.

Q: It's the first day of the month. Why can't I open my order?

A: Check the clock! The order does not open until 8 AM sharp Oklahoma time so you can't open your order until 8 AM.


Q: Can I change my order?
A: You can log in and change your order until the monthly order closes.  Anything in your basket at midnight on the 2nd Thursday of the month is considered an order.  Between the close of the order and the delivery day, we will be entering weights on any items that need it and putting your order together. You can view your temporary invoice in progress during that time by logging in.




Q: When does ordering end for this month?
A: It always ends at midnight on the 2nd Thursday.  You can log in and change your order until the closing date listed on the calendar or the home page.




Q: How do I pay?
A: Your online invoice will be available the evening of the Tuesday before delivery day. You will also receive a paper copy of your invoice with your order on delivery day with the final total owed. Payment is expected when you receive your groceries.  At the pickup site, you can pay with check or money order.  Some pick-up sites accept credit and debit cards.  You can also pay with PayPal, but we expect that your PayPal payment will be made before you pick up your groceries. Bring a copy of your paypal receipt to show to the site cashier. You will be able to view your finalized invoice online after the order closes.   There is a link on your online invoice to pay your total with PayPal. If possible, however, we appreciate a check or money because that avoids the processing charges of cards.




Q: When can I pick up or have my items delivered?
A:The Delivery Day date is listed on the calendar or the home page. It is always the third Thursday of the month.  Any exceptions will be announced to the membership.  Your temporary invoice (viewable after ordering is closed) will have the information on pick up location or delivery. If you chose delivery, a route manager will be in touch to coordinate delivery with you.




Q: Can I change my delivery site once I've chosen it?
A: You can change your delivery site at any time until the order closes.  Once the order closes, however, you cannot change your delivery site.




Q: I'm getting an error on a page, what do I do?
A: Please copy and paste the text of the error into an email along with what page it is and send it to techsupport@oklahomafood.coop. Please also explain what happened before that error occurred. Thank you for your help in keeping this website working smoothly.




Q: I have a suggestion on how to make this website easier to use.
A: Please send your suggestions to techsupport@oklahomafood.coop. Thank you for your help in keeping this website working smoothly.




Q: What if I have questions that are not covered in this list?
A: You can contact the appropriate person by looking at this Contact List.

 

Q: Does the Coop ever have liquid milk?

A: The health dept will not let us sell raw milk through the cooperative. Raw milk may be available directly from dairies.


 

 

Oklahoma Food Cooperative
PO BOX 681, Oklahoma City, OK 73101